POLICY

PRIVACY POLICY

Effective Date: 1st September, 2026

This Privacy and Data Protection Notice (“Notice”) explains how Davido Music Worldwide Limited (DMW) (“Company”, “we”, “us” or “our”) collects, uses, processes, stores, shares and protects personal data obtained through this website, ticketing platform and related services (collectively, the “Platform”) in connection with David’s Residency Show (the “Event”).

By accessing the Platform, purchasing a ticket or otherwise providing personal data to us, you acknowledge that you have read and understood this Notice. Where applicable law requires consent, we will obtain such consent before undertaking the relevant processing.

PERSONAL DATA WE COLLECT

We may collect personal data that you voluntarily provide or that is generated through your use of the Platform, including your name, email address, telephone number, billing and payment information, ticket details, transaction history, identification or verification information where required for Event access or security, and information provided when you contact us.

We may also automatically collect certain technical and usage information, including IP address, device type, browser information, approximate location, cookies, identifiers and information regarding how you interact with the Platform.

PURPOSES OF PROCESSING

We may collect and process your personal data for the following purposes:

processing, confirming and administering ticket purchases and payments;
issuing tickets, receipts, confirmations and Event-related communications;
managing Event attendance, entry, access control, customer support and security;
communicating important information concerning the Event, including changes, postponements, cancellations and venue or access arrangements;
administering refunds, cancellations, disputes and other ticket-related matters;
improving, maintaining and securing the Platform and the Event experience;
detecting and preventing fraud, unauthorized transactions, abuse and other unlawful activities;
complying with applicable legal, regulatory, tax, accounting and other obligations; and
sending promotional or marketing communications where permitted by applicable law and, where required, with your consent.

LAWFUL BASIS FOR PROCESSING

We will process personal data only where there is a lawful basis for doing so under applicable data protection laws. Depending on the circumstances, this may include the performance of a contract, compliance with a legal obligation, our legitimate interests, protection of vital interests, or your consent.

Where processing is based on consent, you may withdraw such consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

DISCLOSURE AND SHARING OF PERSONAL DATA

We may disclose relevant personal data to service providers and other parties where reasonably necessary for the operation of the Platform or Event. These may include ticketing and payment service providers, hosting and technology providers, event and venue operators, security personnel, professional advisers, customer support providers and relevant regulatory or governmental authorities.

We will not sell your personal data. Where third parties process personal data on our behalf, we will take reasonable steps to ensure that they are subject to appropriate confidentiality, security and data protection obligations.

INTERNATIONAL DATA TRANSFERS

Your personal data may be stored or processed in Nigeria or other countries where we, our service providers or business partners operate. Where personal data is transferred across national borders, we will take reasonable steps to ensure that the transfer is conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

COOKIES AND TECHNOLOGIES

The Platform may use cookies and similar technologies to enable essential functionality, maintain security, remember preferences, understand Platform usage and improve our services. Where required by applicable law, we will obtain consent before placing or using non-essential cookies. You may also manage certain cookie preferences through your browser or available Platform settings.

DATA SECURITY

We take reasonable technical, organizational and administrative measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

DATA RETENTION

We will retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, resolve disputes, maintain appropriate business and transaction records, comply with legal or regulatory obligations, or otherwise as permitted by applicable law.

YOUR DATA PROTECTION RIGHTS

Subject to applicable law and any relevant limitations, you may have the right to:

request access to personal data we hold about you;
request correction or updating of inaccurate or incomplete personal data;
request deletion or erasure of your personal data in appropriate circumstances;
object to or request restriction of certain processing activities;
withdraw consent where processing is based on consent;
request portability of your personal data where applicable; and
lodge a complaint regarding our processing of your personal data with the relevant data protection supervisory authority.

Requests relating to your personal data may be submitted using the contact details provided below. We may take reasonable steps to verify your identity before processing a request.

DATA PROTECTION AND PRIVACY

The Company shall collect, process, use, store and otherwise handle personal data obtained through the Website and ticketing platform in accordance with applicable data protection and privacy laws, including the Nigeria Data Protection Act 2023 and, where applicable, other applicable international data protection laws.
Personal data collected from users and ticket purchasers may include names, contact details, payment and transaction information, ticket details, identification information where required, and technical or usage information. Such information may be processed for purposes including ticket sales and administration, payment processing, Event access and security, customer support, Event-related communications, fraud prevention, compliance with legal obligations, and the legitimate operation and improvement of the Website and Event.
The Company may engage or disclose relevant personal data to third-party service providers, including ticketing platforms, payment processors, hosting and technology providers, Event venues, security providers, professional advisers and other service providers reasonably required to facilitate the Event or operate the Website. Such processing shall be subject to appropriate confidentiality, security and data protection obligations.
Where personal data is transferred or processed outside Nigeria or the jurisdiction in which it was collected, the Company shall take reasonable steps to ensure that such transfer and processing are undertaken in accordance with applicable data protection laws and appropriate safeguards.
The Company shall implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction and shall retain such data only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
Subject to applicable law and any applicable limitations, users may have rights to access, correct, update, delete, restrict or object to certain processing of their personal data, withdraw consent where processing is based on consent, and exercise any other rights available under applicable data protection laws. Requests concerning personal data may be made through the contact details provided on the Website.
Where required by applicable law, the Company shall obtain appropriate consent before processing personal data for direct marketing or other purposes requiring consent. Users may withdraw such consent or opt out of marketing communications at any time.
Further information regarding the Company’s collection, use, disclosure, retention and protection of personal data shall be set out in the Company’s Privacy Notice published on the Website.

MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send you information about future events, promotions, partner products or services that may be of interest to you. Where consent is required, we will obtain your consent before sending such communications. You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.

THIRD-PARTY WEBSITES AND SERVICES

The Platform may contain links to websites, platforms or services operated by third parties. We are not responsible for the privacy practices, content or security of third-party websites or services. We encourage you to review the applicable privacy notices before providing personal data to such third parties.

CHILDREN'S DATA

The Platform is not intended to knowingly collect personal data from children in circumstances where such collection is prohibited by applicable law. Where the Event permits attendance by minors, any collection or processing of a minor’s personal data will be undertaken in accordance with applicable legal requirements.

CHANGES TO THIS NOTICE

We may update this Notice from time to time to reflect changes in our processing activities, the Platform, the Event or applicable data protection requirements. Any updated Notice will be published on the Platform and will take effect from the stated effective date.

If you have any questions, requests or complaints concerning the collection or processing of your personal data, please contact:

Data Protection Contact:
Email: info@dmwhq.com
Address: 100, Kudirat Abiola Way, Oregun, Lagos

You may also contact or lodge a complaint with the relevant data protection authority, including the Nigeria Data Protection Commission, where applicable.